Taylor Banks

Business Development – Partnerships

London, CA.

About

Dynamic Business Development professional based in London, Ontario, with a strong foundation in operations, service coordination, and client-centric solutions for telecommunications and automotive service sectors. Skilled in strategic prospecting, sales, and communications platforms, with additional strengths in programming and teamwork.

Work

YOVU Office Phone (LCA Systems Inc.)

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Business Development – Partnerships

London, Ontario, Canada

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Summary

Lead strategic outreach and partnership development for a cloud-based VoIP and business phone service provider. Leveraged research-driven approach to understand client needs and deliver tailored communication solutions across various industries (insurance, automotive, healthcare, non-profit).

Highlights

Joined YOVU around February 18, 2025, marking one year at the company in approximately February 2026

Research each prospect’s business before outreach, enabling meaningful and relevant solution proposals

Promoted features such as BMS integration for insurance, affordability for non-profits, and analytics for automotive clients

Interest-aligned — enjoys competitive Magic: The Gathering, golf, soccer, miniatures painting, programming and app development

London Honda

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Windshield Claims Manager & Service Coordinator

London, Ontario, Canada

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Summary

Managed service coordination and windshield claims. Ensured efficient scheduling and customer service for dealership service operations.

Highlights

Received recommendation praising exceptional organizational skills, attention to detail, proactive communication, and above-and-beyond contribution toward customer experience and team performance

CSN Jones Auto Body

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Appraiser

London, England, UK

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Summary

Performed vehicle damage appraisals for auto body repair claims.

BMO (Bank of Montreal)

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Head of Cash Management (Director level)

Toronto, Ontario, Canada

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Summary

Directed cash management operations for a major financial services institution, overseeing strategies to optimize liquidity and payments for corporate clients.

Education

Fanshawe College

London, Ontario, Canada
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Diploma Social Work

Fanshawe College

London, Ontario, Canada
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Diploma Computer Programming

Skills

Business Development

cold calling, prospect qualification, pipelines, sales prospecting, strategic prospecting.

Client Relationship Management

appointment setting, customer service, professional phone skills, client prospecting.

Communication Platforms

VoIP, telecommunications, call center development, order processing.

Technical Literacy

Google Apps Script, Google Workspace, Salesforce, Microsoft Office, web development.

Interpersonal & Operational Skills

multi tasking, teamwork, written communication, marketing.